What's New

The CRM Secrets Blog is a mini-site about all things CRM ( Customer Relationship Management ) oriented.

This Blog...
  • Lets you know of new webpages on C-CRM.com, telling you about new techniques and ideas that you can use in your business to connect with customers

  • Keeps you up to date with other CRM news, visitor postings and comments

  • Brings you up to date on some of the previous postings that you may have missed

  • Lets you know when we send out the CRM newsletter (in case you don't want to give out your e-mail address, or if your ISP over-filters causing you to miss an issue).

A Customer Relationship Should Be Your Goal

If you fail to plan a customer relationship, plan on failing in your business.

Continue reading "A Customer Relationship Should Be Your Goal"

Customer Relationship Management System

A customer relationship management system should woo your customer...

Continue reading "Customer Relationship Management System"

Social CRM, How To Make More From Advertising

Social crm utilizes your advertising dollars better by...

Continue reading "Social CRM, How To Make More From Advertising"

CRM Services

If you understand and utilize crm services such as social couponing...

Continue reading "CRM Services"

The Best CRM Marketing Tool On The Market

Before using your best CRM tools, here is a list of questions to access whether you are effectively reaching your target market...

Continue reading "The Best CRM Marketing Tool On The Market"

CRM Systems Can Not Replace Customer Service

No matter how great crm systems are, they are not to replace great customer service.

Continue reading "CRM Systems Can Not Replace Customer Service"

Restaurant CRM

Restaurant crm program, if you are not using one, how are you reaching your customers?

Continue reading "Restaurant CRM"

What is CRM?

More importantly than what is CRM, is what it does for businesses. CRM stands for Customer Relationship Management and you may be missing out on all the opportunities it could create for your business

Continue reading "What is CRM?"

Marketing Automation Software aka Connection CRM

Marketing automation software has a new name and it's called...

Continue reading "Marketing Automation Software aka Connection CRM"

What Is CRM Software

What is CRM software? The question is answered here...

Continue reading "What Is CRM Software"

CRM, How to Profit More Utilizing Customer Relationship Management

Is CRM apart of your business system?

Continue reading "CRM, How to Profit More Utilizing Customer Relationship Management"

Customer Relationship Management Is What C-CRM.com Is About

What customer relationship management does for successful businesses is what I want it to do for you.

Continue reading "Customer Relationship Management Is What C-CRM.com Is About"

CRM Software Online, Tool To Create Repeat Customers

A crm software online system can take a struggling business and turn it into a gold mine...

Continue reading "CRM Software Online, Tool To Create Repeat Customers"

Contact Us

If you have a question, testimony, comment, or suggestion, contact us here.

Continue reading "Contact Us"

Social Networking and CRM

One company's journey to success through social networking and customer relationship management...

Continue reading "Social Networking and CRM"

CRM Marketing Using Gift Cards

Gift cards are the "Magic" ingredient in your CRM Marketing brew...

Continue reading "CRM Marketing Using Gift Cards"

Text Message Marketing

Text Message Marketing outperforms all other forms of advertisement 15 to 1...

Continue reading "Text Message Marketing"

Loyalty Marketing Creates More Than Money

A loyalty marketing program is not just points or plastic cards. It's about "top of the mind awareness".

Continue reading "Loyalty Marketing Creates More Than Money"

Customer Loyalty, Do You Have It?

Customer loyalty, do you have it? If you don't, then what kind of business do you really have?

Continue reading "Customer Loyalty, Do You Have It?"

CRM Definition

A CRM definition can give meaning to what CRM can do for your business.

Continue reading "CRM Definition"

Automotive CRM Ideas

Automotive CRM ideas can create immunity to competition.

Continue reading "Automotive CRM Ideas"

CRM Software

Looking for a way to dramatically increase your sales? CRM Software does just that, if you use it the way we show you...

Continue reading "CRM Software"

Privacy Policy

C-CRM.com Privacy Policy

Continue reading "Privacy Policy"

Are You Ashamed of Smells In Your Home?

This subject line is great because it makes you want to know what the writer is talking about

Continue reading "Are You Ashamed of Smells In Your Home?"

A great subject line leaves the....

A great subject line that I have found that gets read is one that doesn't conclude until the reader opens the email. Curiousity killed the cat, well I

Continue reading "A great subject line leaves the...."

Thank you referral card.

This card is sent to a customer or client that has referred another customer to you. You would send this card along with a gift, giftcard, or check. Sending

Continue reading "Thank you referral card."

Refferals from past clients/ customers...

Here is a direct mail piece that I found that was soooo funny and amusing that I just had to share with everyone. I think that anyone recieving this would

Continue reading "Refferals from past clients/ customers..."

Customer Relations Eliminates the Need for Mass Advertising

Through customer relations, loyal customers eliminate the need for mass advertising.

Continue reading "Customer Relations Eliminates the Need for Mass Advertising"

The fish that can survive for months in a tree.....

This is a subject line that I found that was extremely interesting and I couldn't help but open it. I found it unique and ironic

Continue reading "The fish that can survive for months in a tree....."

Possibly, one of the most simple, yet effective subject lines....

This is possibly one of the most simplest and most effective email that I have received. It was with just Re: in the subject line. No matter who the mail

Continue reading "Possibly, one of the most simple, yet effective subject lines.... "

Restaurant CRM Direct Marketing Mail Idea...

This is a direct mail piece that one of our members sent out to their customers that signed up for their mailing list. This campaign had tremendous success

Continue reading "Restaurant CRM Direct Marketing Mail Idea..."

A CRM System Will Get Your Business Off The Ground

If you are looking for a way to jumpstart your business or give it new life, then a CRM System is what you need...

Continue reading "A CRM System Will Get Your Business Off The Ground"

A Goldmine CRM Tool That Ensures Success

Social Networking is a Goldmine CRM tool that stricks gold in the heart of your customers...

Continue reading "A Goldmine CRM Tool That Ensures Success"

Gift Cards Are Sales Tools

Gift Cards are sales tools that provide pre-paid cash flow...

Continue reading "Gift Cards Are Sales Tools "

Hosted CRM

Hosted CRM has all of the features but none of the price.

Continue reading "Hosted CRM"

Enterprise Software CRM

Enterprise Software -ERP CRM Software may be the choice of your business

Continue reading "Enterprise Software CRM"

Exceptional Customer Management

Gift cards are an exceptional form of customer management...

Continue reading "Exceptional Customer Management "

CRM Solutions Build Brand Recognition & Loyalty

CRM solutions help you dominate your market...

Continue reading "CRM Solutions Build Brand Recognition & Loyalty"

Relationship Management For Your Coffee Shop

Relationship Management using mobile marketing for your coffee shop. Ideas that create herds of customers.

Continue reading "Relationship Management For Your Coffee Shop"

My mechanic is wonderful!

I love, love, love my mechanic!!!! My engine went out in my car a few months back and I had my car towed to my mechanic's shop. Not only did my mechanic

Continue reading "My mechanic is wonderful!"

An automotive shop could offer "How To" classes...

Offer classes on “how to” change oil, tires, breaks, or something simple for someone to do. You can make it gender specific if you want. When the clients

Continue reading "An automotive shop could offer "How To" classes..."

The Real Cost To Acquire New Customers

Your cost to acquire a single customer may cost you more money than you make.

Continue reading "The Real Cost To Acquire New Customers"

Marketing CRM Terminology

Glossary of terms for marketing crm gift cards...

Continue reading "Marketing CRM Terminology"

Share a comment or ask a question...

Would you like to comment on what you've just read?
Do you have a question that you would like to ask to gain more insight?
Write your thoughts below and I will be sure to get back to you.

Ask Us A CRM Secret!

Please note that all fields followed by an asterisk must be filled in.


"Thank you so much for sharing this wonderful site with me. ... This system has helped me stay in contact with my clients which results in more sales!! I opened a new business account and did two home equity lines of credit! This system is already paying for itself, and I look like a HERO! THANKS A MILLION!"
- Christina L.
Personal Banking Officer

“I would recommend this program to absolutely anyone because it has definitely created loyalty! There is so much competition in larger cities and when we opened our second location in Burlington, IA we needed to do something to set our bakery apart. I can think off the top of my head at least 15 customers who eat here 4 days a week just because of the card, where as before they would come only once a week. It has really worked well for us and has created a word-of-mouth to where we don’t even have to “sell” it anymore. It has been a win-win for both our business and our customers.”
* Martha Wolf
The Ivy Bake Shoppe & Café